Privacy policy

**Privacy Policy for The Compounding Pharmacy of Australia**

**Effective Date:** 07/10/2024

At Compounding Pharmacy Australia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://compoundingpharmacyaustralia.com, and engage with our services.

### 1. Information We Collect

We may collect personal information from you when you:

- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us for support

The types of information we may collect include:

- Personal identification information (e.g., name, email address, phone number, mailing address)
- Health information relevant to your prescriptions and compounding services
- Payment information (processed securely through our third-party payment processors)
- Usage data (e.g., IP address, browser type, pages visited)

### 2. How We Use Your Information

We use your information to:

- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Provide customer support
- Improve our website and services
- Send periodic emails regarding your order or other products and services

### 3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

- Secure Socket Layer (SSL) technology for secure online transactions
- Regular security audits and updates to our systems
- Limited access to personal information to authorised personnel only

### 4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except:

- To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- When required by law or to protect our rights.

### 5. Your Rights and Choices

You have the right to:

- Access and review your personal information
- Request corrections to your personal information
- Opt-out of marketing communications at any time by following the unsubscribe instructions included in those communications

### 6. Cookies and Tracking Technologies

Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do, note that some parts of the site may not function properly.

### 7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

### 8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

- **Email:** info@tcpa.com.au
- **Phone:** (02) 9960 2972
- **Address:** 50 Avenue Rd, Mosman NSW 2088

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This policy provides a comprehensive overview while ensuring compliance with healthcare standards.